Udderly Hot Mama Nursing and Pumping Wear just won a Totally Awesome Award for Freshest Maternity Fashions. We recently spoke to them about their experience as a business owner, the best advice they’ve ever received and more. Hear what they have to say below!
Red Tricycle: Your community recently voted you “Freshest Maternity Fashions” – what do your customers value most about your business?
Udderly Hot Mama Nursing and Pumping Wear: Our customers value the attention we give them. We know how important good customer service is. New moms have a lot going on so we strive to help them as much as possible in selecting the right garments for their needs.
RT: What do you want people to know about your business that they don’t already know?
UH: I would like people to know that this business is seriously a labor of love. Our customers’ happiness is extremely important to me, personally. I have been a nursing mom (a combined 31 months) and I understand what it’s like to feel overwhelmed, under slept, and desperate for something nice to wear post-pregnancy. I started Udderly Hot Mama because I wanted to give other moms a chance to feel beautiful in clothes that also allow for easy breastfeeding and pumping.
RT: How did your business get started and what was the motivation?
UH: It was a middle-of-the-night Ah-Ha moment. After months of nursing a baby and having nothing cute to wear that allowed for easy nursing access, I realized it was time to design my own!
RT: Tell us, what do you start your morning with: 1. coffee 2. tea 3. mimosa 4. water 5. all of the above.
UH: Coffee. Coffee. And more Coffee. Then a Coke Zero in the afternoon.
RT: What is the most awesome thing a customer has ever done for you?
UH: The greatest thing that customers do for us is post pictures of themselves wearing our clothes and tell us that they felt so good in them! It sounds simple, but it brings me such immense joy to see a nursing mom cuddling her baby and feeling pretty.
RT: How do you keep your stress levels down?
UH: The way I’ve found to keep my stress levels at bay is to hit the gym three times a week. There’s nothing better than doing something for yourself and having a rush of endorphins too!
RT: What’s your secret superhero power as a business owner?
UH: My secret superhero power is that I can function on very little sleep. I’m a night owl by nature and with two little kids, I’m often woken up before the sun comes up! But a lack of sleep can’t stop me. Whatever needs to be done, will be done.
RT: Tell us, what is the best piece of advice you’ve ever received (as a parent or business owner)?
UH: The best piece of advice I’ve ever received as a business owner is that there will be many “Nos” and you just have to keep plugging along and not get discouraged because eventually you will hear “Yes” too.
RT: Is there a special offer you’d like to include for Red Tricycle readers?
UH: We are just so excited to have this award that we want to spread the love. We’d like to offer 15% off all orders to Red Tricycle readers. Use the discount code REDTRI15 at checkout at UdderlyHotMama.com.
Check out their website here.
Photo credit: North Phoenix Family Magazine