Searching the Calendar
Q: I liked the old calendar. Why the change?
A: Our events calendar is one of our most popular features, and our community has been asking for a lot of fun updates. We recently made the calendar our top priority and did a complete overhaul, keeping as much of the original look and feel as possible.
There are a few key differences between our old calendar and our new calendar. First, our new calendar is more interactive. You can now search by address, zip code, or open our map and look around for events happening near you. Also, there are several options to filter your search results and find the events you are interested in.
Our new calendar allows us to show more events, and allows members of our community to submit their favorite local events quickly and easily. (And, if you’re interested, we also launched an ambassador program!)
Our editors are still working hard to find the best of the best when it comes to events. These are represented by an “editor’s pick” banner.
Q: How do I find events near me?
A: In the blue box on our events page there is a spot to enter an address. This will update the list of event search results to show events happening near the address you provide. You can also open up the map and zoom in and out, or move the map around to see events (marked by pins) that are happening near you.
Q: There are so many events on the list, how do I find what I’m interested in?
A: Some cities have more events than others. If you are looking at a city that has an overwhelming number of events, you can try refining your search in a couple ways:
1) open the map and try zooming in on a specific area. Our map and the list of events below will always be tied together, so if you change the map, you change the list.
2) try entering a date that you’re interested in. This will update the search results to start with events taking place on the date you provided.
3) use any of our other filters to narrow down the list.
Q: I can’t find an event that I made, help!
A: You can check the status of any event by logging in and clicking “manage my events”. This will open a dashboard that will show the names, status, and (if the events are approved) links to each event on our site. Your event must be approved to show up on our site. In addition, past events are removed from the site, so the link provided will no longer work if your event has passed.
Q: How do I make a change to my event?
A: You can edit an event by logging in, clicking “manage my events” then clicking on the name of the event you want to edit. Then, click “edit event” in the top left, make the necessary edits, and resubmit. Edited events must be re-approved before they can be live on our site.
Q: My event takes place over many dates and times, how do I make sure that is reflected?
A: When submitting an event you have the option to make your event repeat. If you select this option, you are essentially making a copy of your event for each day you select. These events must all occur at the same time. If your event takes place on different days and with different times for each day, you will need to create a separate event for each day.
Q: My event was rejected – why?
Our editors may reject your event for several reasons. Some common reasons are listed below:
– It’s not kid friendly
– It’s a series of events that you must sign up for in advance
– It’s a summer camp
– It’s an event for parents only
– School open houses
– It doesn’t happen in the U.S.
We try to approve as many appropriate events as possible. If you have further questions about why an event was rejected, email us at firstname.lastname@example.org
I tried to confirm my account and I got an error. What do I do?
It is possible that your account has already been confirmed. Try logging in. If you are able to, your account has already been confirmed. If you try to sign in and you receive an error message that says “email ownership not confirmed,” you can try selecting “resend confirmation email” to confirm your email address again. If these steps don’t work, email email@example.com and we can help you out.
Got more questions? Shoot us an email at firstname.lastname@example.org.
Your friends at Red Tricycle