SF Tots just won a Totally Awesome Award for Most Stellar Sports Class in San Francisco. We recently spoke to them about their experience as a business owner, the best advice they’ve ever received and more. Hear what they have to say below!
Red Tricycle: Your community recently voted you “Most Stellar Sports Class” – what do your customers value most about your business?
SF Tots: Our coaches! Kids look up to our coaches and talk about them all the time. They are real-life Super Heroes!
RT: What do you want people to know about your business that they don’t already know?
SFT: We are locally owned and operated. We live in SF and support the community around us. SF Tots is more than a business to me, it’s my life. We feel that this is truly a family business.
RT: How did your business get started and what was the motivation?
SFT: I started this to be able to impact the lives of children. I was stuck behind a desk and wanted to do more for the community and in turn myself. My first day walking into a class, a little girl ran up to me, hugged my leg, looked up at me and said “Hi, my name is Saya!” I was hooked!
RT: Tell us, what do you start your morning with: 1. coffee 2. tea 3. mimosa 4. water 5. all of the above.
SFT: Coffee, water and more coffee.
RT: What is the most awesome thing a customer has ever done for you?
SFT: Stories. We’ve heard so many stories about how we’ve impacted a child’s life. It makes our job truly rewarding. Also, kids give us drawings all the time and this is their version of a story.
RT: What is your biggest pet peeve as a business owner?
SFT: Right now, the rain.
RT: How do you keep your stress levels down?
SFT: Playing with kids. Kids share their smiles with us and all the stress melts away.
RT: What’s your secret superhero power as a business owner?
SFT: Being a kid at heart! My love for this business is impossible to hide and I love being around kids.
RT: Tell us, what is the best piece of advice you’ve ever received (as a parent or business owner)?
SFT: As a parent, don’t take any advice with a grain of salt. Process it and use it as needed. As a business owner, don’t ever stop trying to improve.
RT: How about the worst piece of advice you’ve ever received?
SFT: This isn’t really advice, but I once had a parent say that their child is broken because they didn’t want to participate in our class. He was 2 and it took almost 5 weeks for him to get excited about the class more than the nearby playground. Three years later, he’s almost 5 and loves our classes.
RT: Is there a special offer you’d like to include for Red Tricycle readers?
SFT: Absolutely! Use promo code “totallyawesome” and get $10 off a class.
Check out their website here.
Photo credit: SF Tots