Tennis Center Sand Point just won a Totally Awesome Award for Coolest Summer Camp for Kids in Seattle. We recently spoke to them about their experience as a business owner, the best advice they’ve ever received and more. Hear what they have to say below!
Red Tricycle: Your community recently voted you “Coolest Summer Camp for Kids” – what do your customers value most about your business?
Tennis Center Sand Point: I believe first and foremost in the high level of fun that our campers have at our camps. They leave everyday with big smiles on their faces and can’t wait to come back. The quality of tennis instruction for all our levels and age ranges is also incredibly strong. There really isn’t anyone in the area running tennis camps quite like we do here at TSCP.
RT: What do you want people to know about your business that they don’t already know?
TCSP: Whether they know this or not, I would want every person that even contemplates taking a tennis lesson or participating in a summer camp at TCSP, that we care incredibly about their experience. We invest a healthy amount of planning time for each of our tennis camps to ensure that we can give an experience like no other summer camp can.
RT: How did your business get started and what was the motivation?
TCSP: Our business was started because we recognized a need to deliver tennis to the public in a very unique and creative way. Seattle was in need of a dynamic and full-service tennis center and TCSP has proven that theory true.
RT: Tell us, what do you start your morning with: 1. coffee 2. tea 3. mimosa 4. water 5. all of the above.
TCSP: Hot Tea for sure!
RT: What is the most awesome thing a customer has ever done for you?
TCSP: Our customers are so awesome from top to bottom that it’s really impossible to pick any one thing. From one mother going out of her way to actively promote our programs when we first opened because she believed so much in what we were trying to get started to customers buying our staff presents for the holidays to customers donating money for our non-profit partners’ fundraising campaigns.
RT: What is your biggest pet peeve as a business owner?
TCSP: Haha – the biggest pet peeve would have to be when customers don’t bother to read information that we have on our website or in newsletters that we send out each month. But I suppose that’s natural given how much information overload we have in today’s world.
RT: How do you keep your stress levels down?
TCSP: Stress is hard to avoid but music is a great escape for me. My headphones, a good playlist and a workout is always fantastic. Getting completely out of town and unplugging for more than a week has to happen on a regular basis but it’s easier said than done.
RT: What’s your secret superhero power as a business owner?
TCSP: Stay humble, help my incredible team succeed to the best of their abilities and work harder than anyone else.
RT: Tell us, what is the best piece of advice you’ve ever received (as a parent or business owner)?
TCSP: You can’t control everything and you can’t do everything. Focus on what differentiates you from the crowd and really drive that home.
RT: How about the worst piece of advice you’ve ever received?
TCSP: You are too young to know about love.
RT: Is there a special offer you’d like to include for Red Tricycle readers?
TCSP: Register for a 2017 Summer Camp by January 31st and receive 15% off.
Check out their website here.
Photo credit: jt